We take for granted how easy it is to sit in front of our computers, place an order for a product and for it to turn up on our door steps, but in reality there is a lot of work and planning that takes place in order for our online orders to be fulfilled.
Once the order is placed on the web site, the online retailer needs to coordinate the dispatch of the products via a courier company. The courier company needs to be made fully aware of all the details regarding the destination of the consignment.
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